Frequently Asked Questions:

1.		How old do I have to be to rent a car from Thrifty?
2.		How can I be sure that I receive the best rate available?
3.		How do I determine whether or not to accept the various options available at the time of rental?
4.		What happens if the car is damaged, stolen, or in an accident?
5.		Aside from the base rate, what additional charges should I check on?
6.		Should I bring a child seat with me or will the rental location furnish one?
7.		Will there be a deposit taken on my credit card, and, if so, how much?
8.		What is the method of payment that you accept?
9.		How much will I have to pay in taxes?
10.		Do you offer a Corporate Rate?
11.		Do you have any promotions for your clients?
12.		Can I accumulate points/miles if I am a frequent flyer?

 

1.- How old do I have to be to rent a car from Thrifty?

A- The renter must be at least 21 years of age.

2.- How can I be sure that I receive the best rate available?

A - Just as when buying anything else, you should shop around for the best bargains in car rental. Your travel agent can shop for the best rate available for your date of pickup using a computer, thus eliminating the need for you to call number after number. After you've shopped, we are confident you will find that Thrifty offers some of the most competitive rates available.
While it may cost less to rent a smaller car, be sure to rent a car adequate for your space and luggage requirements. It's no fun to be squished into a car that's too small, especially if you'll be doing any driving beyond going to a restaurant or meeting and back. Feel free to check our Fleet page.
Keep in mind that, just as with airlines, availability of promotional rates may be limited, so the sooner you call, the better your chances of receiving the best rates.

3.- How do I determine whether or not to accept the various options available at the time of rental?

A - The best policy is to think about what you will need before you leave home. Check with your insurance representatives or credit card company to see if your auto policy or credit card agreement covers any damage done to rental vehicle, damage or injury to other people that you cause, injuries to passengers in your rental vehicle, and theft of personal belongings left in your rental car. Once you know these answers, you can make an informed decision about the options at the time of rental. We invite you to visit our Services page to know our alternatives.

4.- What happens if the car is damaged, stolen, or in an accident?

A - If the car is stolen or has been involved in an accident, first call the local police. Next, call the nearest office of the rental car company, give them your rental agreement or confirmation number and explain what has happened. If it's after hours, Thrifty customers always can call toll free 01800-021-2277.
Accidents and vehicle theft aren't something we like to think about, especially on a trip, but they can happen even to the most careful driver. Optional waivers can be purchased to reduce or eliminate your financial exposure, which could include the full value of the vehicle and lost rental revenue during its replacement period. Be careful not to violate your car rental agreement by driving while intoxicated or under the influence of a controlled substance, allowing an unauthorized personal to drive the vehicle, leaving the windows, doors or trunk unlocked, or leaving the keys in the ignition when parked. If the agreement is violated, it makes the waiver void.
Be sure to familiarize yourself with all of the terms and conditions of the rental agreement. Remember that, as the renter, you are liable for all parking and moving traffic violations, both domestic and international, so please drive safely and observe all ordinances.

5.- Aside from the base rate, what other additional charges should I check on?

A - The number of people you anticipate driving the car can impact your cost. At Thrifty, there is no additional charge for spouses; however, there is a daily charge of $ 5 usd for any other individuals who are listed on the contract as additional renters. The age of the driver can increase the cost as well. Most car rental companies impose a daily fee for each driver age 21-25: CDW $ 23 usd and PAI $ 9 usd. Other additional charges are gas, insurance deductible and drop off.

6.- Should I bring a child seat with me or will the rental location furnish one?

A - The decision is yours. You can save time at check-in by placing a request for your child seat when you make a reservation in advance. You should know that child seats are not items we can guarantee, however, so please make your decision accordingly.

7.- Will there be a deposit taken on my credit card, and, if so, how much?

A - Most car rental companies will take a deposit on your credit card at the time of pick up. The deposit may vary from location to location, but generally it is 10% on the car value. If one is not required, your credit card will not be charged for a deposit.

8.- What is the method of payment that you accept?

A - You can pay by cash or by credit card.

9.- How much will do I have to pay in taxes?

A - In Cancun, La Paz, Los Cabos, Tijuana and Mexicali, you will pay taxes of 10%. In the rest of the Mexican Republic you will pay 15%.

10.- Do you offer a Corporate Rate?

A - Yes, we do. Thrifty offers special rates to Companies. You only need to show us your company ID and we will provide you our best rate, the Corporate Rate.

11.- Do you have any promotions for your clients?

A - You will receive great benefits with Thrifty and our partners. Visit our Partners page and you will realize that we have done big deals with them….. just for you.

12.- Can I accumulate points/miles if I am a frequent flyer?

A - Yes,. You can accumulate points with the new "Frequent Clients Card". Moreover, you will collect mileage with our partners. If you need more information, please contact us at our Reservations Desk or visit our Promotions Page.